Custom telecom software brought to life

  • Simplify & streamline processes for customer, order and expense management

  • Increase profits with easy-to-build end-to-end tech solutions

Serving the world's leading brands

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Telecom industry software dashboard

What telecom solutions can you build with

The short answer is everything.
You can build a wide range of telecommunication software and services, custom-built for iOS, Android or PWAs.

Customer relationship management

Manage customer profiles from repeat subscriptions, new orders, communication portals, complaint tracking and more.

A concept of customer relationship management software for the telecom industry highlighting a dashboard with a customer support team working in the background.

Order management

Stay in control with end-to-end order processing and fulfilment. View your live product catalogue and services whilst tracking your orders and integrating with customers’ preferred billing systems.

A concept of order management software highlighting an order tracking screen with a team working in the background

Self-service portals and mobile apps

Let your customers manage their accounts, view and pay bills, purchase services, manage subscriptions, and access self-service options for support and information all via their mobile phone.


Telecom expense management (TEM)

Keep on top of your expenses, including invoice processing, cost allocation, usage monitoring, and contract management. You can even find ways to optimise existing budgets.

A concept highlighting telecom expense management dashboard with a telecommunication tower in the background

Fraud management

Keep your mind and peace, with software solutions that detect and prevent telecom fraud through advanced analytics, pattern recognition, and real-time monitoring.

A concept highlighting fraud detection software dashboard with a team working in the background

Wholesale billing and settlement

Streamline the billing process for you and easily handle billing and settlement processes.

A concept of wholesale billing software highlighting a dashboard with an executive working in the background
You think it. We help you build it.

Why build your telecom app with us?


No tech knowledge needed

Our team of app experts and our AI, Natasha, take care of all the technical and coding elements, so you can focus on creating the best telecommunication systems - exactly how you need them!

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Guaranteed price upfront

We charge per feature, with everything defined in a pre-agreed Buildcard before your project starts. Our AI also provides accurate timelines, so there is less of a chance of project delays or surprises.

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Preview your finished app with a free prototype

For custom-built software, you can create a realistic mockup of your software with Builder Now. Everything is customisable so you can see exactly how your app will look and behave in just 10 minutes.


Create bespoke software fast

We’ve made custom software as easy as ordering pizza with Builder Studio. Start by choosing a similar app to your app idea as a base. Then, add or remove toppings – individual features  - to see your app come to life.

robust code

Make big cloud savings

With our Builder Cloud services, we have great relationships with the big cloud providers that allow us to pass on the benefits to our customers. Your data is kept securely and you can set spending limits, manage your usage and feel in control with your easy-to-use dashboard.

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Software that grows with you and never goes out of date

Studio One, our aftercare and support package continuously monitors your airline software, so we make updates, fix bugs and keep your app running at optimum performance in real-time before any potential problems even arise.

Want to see what we’ve built linking to the telecom sector?

Meet Siam Makro

Southeast Asia’s largest cash & carry was growing dramatically and needed a new, purpose-built OMS that minimised manual intervention. Their new order management systems share key features with telecom apps, like CRMs and order management systems.

  • Since their Builder Studio creation, they’ve scaled their business to 137 stores and are now worth over $9bn.

Some of the features they used:

Sales Reporting

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Generate a sales report showing the metrics you need. Includes the option to filter by date to evaluate historical performance.

Order summary

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Display a summary of all selections made inside the product. Useful for ecommerce checkouts, or giving users an overall view of their completed actions.


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See a summary of how the business is performing over different time periods. Uses two key metrics for deeper understanding, such as sales, cashflow, recent activity.

To find out more about Siam Makro click here


The EtOH Suite provides opportunities for SMBs in the wine, spirit and beer industries to manage production, projects, sales, and more from the field - or vineyard! Their new app shares key features with telecom apps, like their built-in CRM and invoicing and billing systems.

  • With Builder Studio, we matched them to 36 features and were able to help them build a better wholesale experience.

Some of the features they used:

Order management

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Orders can be entered and processed. Gives users a way to instantly see how many orders have been made, and the progress of each order.

Statistics & Reports

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Users can discover how the content they publish is performing. A single dashboard shows pageviews, bounce rate and time on page, giving insight into what content is working best.


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Enables efficient personal appointment, meeting scheduling, and event planning via a user-friendly interface. It helps users stay organised and on track.

To find out more about EtOH click here

What our clients have to say

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" has been a valuable partner of Makro for over 2 years, allowing us to create our own proprietary platform upon which we have built our entire eCommerce presence."

Dhruv Kumar Singh

Technical Lead Siam Makro

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"We recommend They take care of everything, allowing us to focus on the idea and the business while their highly skilled team handles the technical aspects. We were so pleased with their work we have already begun development on another app: EtOH Coach."

Alexandre Bastard

Director of Digital Projects and Software Development at EtOH

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